| Code - Course Title |
REK4513 - Customer Relationship Management in Recreation |
| Course Type |
Area Elective Courses |
| Language of Instruction |
Türkçe |
| Laboratory + Practice |
2+0 |
| ECTS |
5.0 |
| Course Instructor(s) |
DOÇENT DOKTOR HÜSEYİN KÖSE |
| Mode of Delivery |
The course is taught in a face to face manner. |
| Prerequisites |
There is no prerequisite or co-requisite for this course. |
| Courses Recomended |
There are no recommended courses |
| Required or Recommended Resources |
CRM, Paul Greenberg |
| Recommended Reading List |
Musteri İliskileri Yonetimi, Yavuz Odabasi |
| Assessment methods and criteria |
1 Mid term, 1 final term exam, 4 homework, 1 quiz (The exams and the quiz will be classical; the homeworks are required to make research, to combine theoretical knowledge with application, and the case studies based on interpretation). |
| Work Placement |
none |
| Sustainability Development Goals |
|
Eskisehir Technical University Info Package