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Week - 1 |
Introduction |
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Week - 2 |
Unit 1 welcoming visitors and small talk |
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Week - 3 |
Unit 1 Welcoming visitors and small talk |
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Week - 4 |
Unit 2 Culture and entertainment |
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Week - 5 |
Unit 2 Culture and entertainment |
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Week - 6 |
Unit 3 Taking and leaving messages, asking for and giving repetition, secretarial barrier |
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Week - 7 |
Unit 3 Talking on the telephone( Taking and leaving messages, sending message) |
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Week - 8 |
Unit 3 Talking on the telephone (Taking and leaving messages, sending messages) |
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Week - 9 |
Unit 4 Talking on the telephone ( Taking an appointment, sending fax) |
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Week - 10 |
Unit 4 Talking on the telephone ( Taking an appointment, sending fax) |
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Week - 11 |
Writing CV Applying for a job, filling forms |
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Week - 12 |
Unit 6 Presentation techniques |
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Week - 13 |
Unit 5 Solving problems on the telephone ( Explaining problems, writing letter of complaint) |
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Week - 14 |
Unit 5 Solving problems on the telephone ( Explaining problems, writing letter of complaint) |
Eskisehir Technical University Info Package 
Turkish 
English