|
Week - 1 |
Basic concepts of passenger services |
|
Week - 2 |
Communication between departments; Terms used in aviation, codes, measures and change tables |
|
Week - 3 |
The introduction of IATA Books |
|
Week - 4 |
The introduction of IATA Books |
|
Week - 5 |
Ticket and Ticket types |
|
Week - 6 |
Ticket and Ticket types |
|
Week - 7 |
Flight analysis |
|
Week - 8 |
Check in |
|
Week - 9 |
Check in process |
|
Week - 10 |
Passengers requiring special services |
|
Week - 11 |
Passengers requiring special services |
|
Week - 12 |
Excess baggage applications |
|
Week - 13 |
Passport and visa controls |
|
Week - 14 |
Airline Responsibilities; Passenger Responsibilities |
Eskisehir Technical University Info Package 
Turkish 
English