Akademik Dersler - İçerik

Weeks	Topics
Week - 1	Introduction
Week - 2	Unit 1 welcoming visitors and small talk
Week - 3	Unit 1 Welcoming visitors and small talk
Week - 4	Unit 2 Culture and entertainment
Week - 5	Unit 2 Culture and entertainment
Week - 6	Unit 3 Taking and leaving messages, asking for and giving repetition, secretarial barrier
Week - 7	Unit 3 Talking on the telephone( Taking and leaving messages, sending message)
Week - 8	Unit 3 Talking on the telephone (Taking and leaving messages, sending messages)
Week - 9	Unit 4 Talking on the telephone ( Taking an appointment, sending fax)
Week - 10	Unit 4 Talking on the telephone ( Taking an appointment, sending fax)
Week - 11	Writing CV Applying for a job, filling forms
Week - 12	Unit 6 Presentation techniques
Week - 13	Unit 5 Solving problems on the telephone ( Explaining problems, writing letter of complaint)
Week - 14	Unit 5 Solving problems on the telephone ( Explaining problems, writing letter of complaint)