Akademik Dersler - İçerik

explain standartation and quality control,
tell basic concepts of Total Quality Management.
Outline characteristics of Total Quality Management.
Explain the basic philosophy of Total Quality Management.
Identify concepts
What is Kaizen? What is its the function? What is the effect of the Japanese success of Kaizen?
What is Six Sigma, how did it arise, what's the quality function?
What is Out sourcing? How to use the foreign resources
What is benchmarking? How to pattern and observe competing firms.
What are the methods of decision-making?
What is Pareto analysis? How to make it.
Method of Fish Bone as decision making model? and How to prepare it
How to prepare Fallow chart
define quality costs,
calculate, analysis and interpret quality costs,