Eskisehir Technical University Info Package Eskisehir Technical University Info Package
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About the Program Educational Objectives Key Learning Outcomes Course Structure Diagram with Credits Field Qualifications Matrix of Course& Program Qualifications Matrix of Program Outcomes&Field Qualifications
  • Institute of Graduate Programmes
  • Department of Aviation Management
  • Aviation Management (Master) (With Thesis)
  • Course Structure Diagram with Credits
  • Marketing Management in Airlines
  • Description
  • Description
  • Learning Outcomes
  • Course's Contribution to Prog.
  • Learning Outcomes & Program Qualifications
  • ECTS Credit Load

Course Introduction Information

Code - Course Title SHY541 - Marketing Management in Airlines
Course Type Elective Courses
Language of Instruction Türkçe
Laboratory + Practice 3+0
ECTS 7.5
Course Instructor(s) PROFESÖR DOKTOR ÖZLEM ATALIK
Mode of Delivery The mode of delivery of this course is Face to face.
Prerequisites There is no prerequisite or co-requisite for this course.
Courses Recomended There is no recommended optional programme component for this course.
Required or Recommended Resources Stephen Shaw, Airline Marketing and Management.
Recommended Reading List Havayolu Pazarlaması, Açıköğretim yayınları, İlgili makaleler, Aviation Marketing: A Management Perspective.Stephen Shaw, Airline Marketing and Management
Assessment methods and criteria 1 midterm, 1 final and 1 homework.
Work Placement N/A
Sustainability Development Goals

Content

Weeks Topics
Week - 1 Introduction to Marketing: The marketing concept and function, characteristics of marketing.
Week - 2 Airline Marketing: The structure and characteristics of the airline industry, marketing environment.
Week - 3 Airline Marketing: Features of airline marketing, customer.
Week - 4 EN: Marketing Strategies.
Week - 5 EN: Product in Airline Marketing.
Week - 6 Pricing and Yield Management in Airline Marketing.
Week - 7 EN: Distribution in Airline Marketing.
Week - 8 Advertising and Promotional Policies in Airline Marketing.
Week - 9 Relationship Marketing in the Aviation Sector.
Week - 10 Brand Management in Airline Marketing.
Week - 11 Customer Relationship Management in the Airline Industry.
Week - 12 Social Customer Relationship Management in the Airline Industry.
Week - 13 New Developments in Air Transportation 1.
Week - 14 New Developments in Air Transportation 2.

Learning Activities and Teaching Methods

  • Teaching Methods
  • Lecture
  • Discussion
  • Question & Answer
  • Team/Group Work
  • Drill - Practise
  • Case Study
  • Problem Solving
  • Brain Storming
  • Report Preparation and/or Presentation
  • Competences
  • Productive
  • Rational
  • Questoning
  • Follow ethical and moral rules
  • Environmental awareness
  • Work in teams
  • Use time effectively
  • Respect differences
  • Eleştirel düşünebilme
  • Information Management
  • Organization and planning
  • To work in interdisciplinary projects

Assessment Methods

Assessment Method and Passing Requirements
Quamtity Percentage (%)
1.Midterm Exam 1 25
Homework 1 25
Final Exam 1 50
Toplam (%) 100
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