Week - 1 |
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Week - 2 |
Civil Aviation Organizations; Third-party Associations at the Airport and Service Relations |
Week - 3 |
Communication between departments; Terms used in aviation, codes, measures and change tables |
Week - 4 |
Airline Responsibilities; Passenger Responsibilities |
Week - 5 |
Airport plane movements; IATA geography |
Week - 6 |
Flight analysis |
Week - 7 |
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Week - 8 |
Baggage acceptance; Regulations on the transport of fluids in hand luggage |
Week - 9 |
Passengers who require special service, Handling and transfer of disabled passengers |
Week - 10 |
Passenger boarding; Inbound passenger services (Arrival); Flight Irregularities |
Week - 11 |
Passenger boarding; Inbound passenger services (Arrival); Flight Irregularities |
Week - 12 |
Passenger service message traffic; Lost & Found; Principles of success in passenger services |
Week - 13 |
Types of messages, VHF Usage and Principles and Communication with Radio and its Fundamentals |
Week - 14 |
Types of messages, VHF Usage and Principles and Communication with Radio and its Fundamentals |